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Shipping Information & Charges

We ship worldwide including Europe, USA, UK, Asia & Australia. It would take approx. 10-15 days for delivering an international order. We charge a fixed shipping & handling fee for an international order.

Payment Options

We accept payments via PAYPAL from our International customers. Once you have submitted your order, click the "Pay Now" button. We will ship the products within 3 -5 working days after receiving your payment.

Customs Fees and Local Taxes

Your local government may impose import fees and/or VAT (Value-Added Tax) on shipments from outside your country. The customer is responsible for paying any custom taxes, fees and/or costs charged by your government.

Return Policy

Before you return a Hepburnette product, please take a moment to understand how our products are made. Most of our products are handcrafted and are thus exclusive and slightly different from each other.  Such differences are not defects rather they are the results of uniqueness embodied in such craft forms.

We would not be able to accept returns/ exchanges for International orders. However you can write to us at and together we would find a solution.

Hepburnette ETSY Store